Simple Salesforce Surveys to Enhance User Experience
Measure customer satisfaction, gather feedback, and conduct market research using our no-code survey tool for Salesforce. Titan’s intuitive surveys take user experience to the next level!
Every feedback type
at your fingertips
Dynamic Design with Salesforce Survey Builder
Design dynamic, responsive Salesforce surveys with Titan’s simple drag-and-drop builder
Fully Accessible
Titan Surveys are fully accessible and meet all requirements outlined in section 508
End-to-end Secure
Our surveys are 100% secure and compliant with HIPAA, SOC 2, ISO, GDPR and other leading frameworks
Create Surveys in Salesforce for any use case!
Find out how customers feel
Send out customer satisfaction surveys to find out what customers love about your product or service, and where you can do better!
Brand Awareness
Pain-points
Customer Experience
Customer Satisfaction
Customer Loyalty
Business Strategies
Discover how to improve your product!
Quality feedback can take your product to the next level. Find out what customers think about your product and take requests for in demand features!
Innovation
New Features
Quality
Clear Priorities
Ideas
Product Trends
Get a clearer understanding of your market
Keep your ear close to the ground with market-research surveys so you can stay up-to-date with current trends, learn more about customers, and set pricing the smart way.
Customer Preferences
Opportunities
Pricing Strategy
Demand
Analyses
Brand Messaging
Survey Customer Loyalty
With NPS surveys you can gauge customer loyalty, identify your weaknesses, and view easy-to-understand metrics on how your customers feel about you.
Customer Loyalty
Improvement Areas
Metrics
Best Practices
Benchmarking
Retention Rates
Easily Collect Lead Data
Send out surveys to easily collect data on leads. Ask questions to find out the personal information and preferences you need to know. This way you can target new leads on an individual basis!
Leads
Conversions
Campaigns
Segmentation
Follow-ups
Contact Details
Define Salesforce survey flows using conditional logic
Titan supports custom conditional logic for Salesforce survey flows. This means you can fully personalize the Salesforce survey journey for each and every respondent. Survey takers get to skip boring and irrelevant questions, drop-out rates are cut, and your market segmentation gets a whole lot easier
Push and pull real-time Salesforce data
Get bi-directional surveys for Salesforce with the ability to push and pull real-time data directly from your team’s Salesforce databases. With Titan’s Salesforce survey integration, you can pre-fill information based on Salesforce records and use advanced reports and analytics
Send Surveys with Maximum Flexibility
Send surveys via WhatsApp, SMS, Flow, List View, or Reports in Salesforce at the touch of a button. With Titan, there are absolutely zero limits and the decision is up to you!
Web & Email Surveys
You can send Salesforce surveys via web or email. With web surveys you have the option to create more interactive surveys that can be embedded in your website, distributed via a link in your socials, or included in a mail.
On the other hand, email surveys are shorter, less complex, more targeted, and have a higher response rate.
Both survey types have different strengths and with Titan, you can pick which one to use depending on your audience and use case
Instant Feedback
Dynamic
Data
Bi-directional
Salesforce Integration
Salesforce Automation
Titan Survey’s Features
Conditional Logic
Pre-Fill Data
Reports & Analytics
Responsive Design
Drag-and-drop Tools
Any Question Type
FAQ
Is Titan Survey integrated with Salesforce?
Yes, you get Salesforce survey data models and feedback via Titan Survey and we are fully integrated with Salesforce. You only need to install our package and you are ready to go. Titan Survey requires zero configuration and everything is synchronized to Salesforce seamlessly.
What kind of surveys can I create with Titan Survey?
With Titan Survey, you can create email and web surveys. The web survey allows you to create dynamic questionnaires, with many field types and custom styling.
Titan Survey types include, but are not limited to, the following:
Customer Satisfaction Surveys
Employee Engagement Surveys
Market Research Surveys
Product Feedback Surveys
NPS Survey
Public Opinion Surveys
Event Feedback Surveys
Student Surveys
Patient Surveys
Employee Onboarding Surveys
Get all the power of Salesforce survey data with Titan.
Do I need to be a Salesforce admin in order to create a survey?
No, you do not need to be a Salesforce admin to create a survey. You only need to add your questions and the integration part will be automatically done by Titan.
Can I add conditional logic to my Titan Survey?
Yes, you can customize the flow of surveys based on any question and also set different survey endings by creating multiple end-slides and setting a logic to determine which will be used.
Can I use my survey as part of a business flow or automation?
Yes, Titan’s Salesforce survey is fully integrated with Salesforce Flow, Process Builder and Apex. You can trigger a survey to send events based on any logic.
